This commitment to customer service began nearly 30 years ago, when Wiedenmann UK started trading, and it is still an integral part of the company’s sales package.
Not unsurprisingly, the installation session emphasises all Health & Safety considerations that need to be respected; everything from making the working vicinity safe to learning the right way to couple and uncouple the Terra Spike.
The Wiedenmann team member cuts the PTO shaft to suit the tractor/ machine combination, ensuring it doesn’t split on the longest point or bottom out at the shortest point, and, if required, they set the clutch on the PTO shaft.
Next, comes a comprehensive run through of the correct procedures: the dos and don’ts associated with starting, stopping, appropriate revs, depth and heave settings and, of course, the required maintenance.